Why do the vast majority of online community building and engagement efforts fail? In this session we’ll explore the importance of an organisation’s general communication and engagement practices and how those relate to success and failure online. Participants will leave the session with a keen awareness of the questions they must answer related to planning for, launching, nurturing and sustaining successful community building and engagement projects online.
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Hi Mark,
thanks very much for your work at the conference, I wouldn't worry about the first session - the enthusiasm of the folks who went in the afternoon, made me wish I'd waited till you got into your stride (and some internet access!). Your input into everything else though was the highlight of my attendance. Look forward to meeting you again.
Sean